• We can diagnose a faulty modem/router, and can often loan a temporary one until a replacement is purchased & installed.
• Are you getting the proper upload and download speed? We can remedy any telephone wiring problems which can seriously limit speed.

Is your Broadband Connection working properly?

Is your Wireless Connection working?

• We can advise whether a wireless connection is likely to be reliable.
• We can set up a wireless connection with or without encryption.

Do you need help with your Dial-up Connection?

• Are you having trouble using your Dial-up Internet Access?
• We can set up dial-up to work properly.
• Alternatively, we can advise on the choice of Broadband Internet Service Provider (ISP).
• Once you have chosen your ISP, and Broadband has been activated on your phone line,  we can install the connection (wiring and sockets) within your home.

Do you need help with accessing your Emails?

• Are you having trouble receiving and sending Emails?
• Do you want to change from reading your emails on a website (Webmail) to keeping them on your own computer?
• We can explain the differences between the two methods of accessing your Emails.
• We can configure an email client such as Outlook Express, Outlook, Thunderbird, etc, to handle one or more email addresses.

• We can advise on the choice of Internet Service Provider (ISP).
• Once you have chosen your ISP, and Broadband activated on your phone line has been activated,  we can install the connection (wiring and sockets) within your home.